Hello.

I help people to fix technology problems
and use technology to fix people problems

Hire me to help with your social change project

Technology-enabled social change work can help engage communities and solve problems - or can fail to deliver impact or return on investment, or worse, cause harm to the people we’re trying to help. My work in the last ten years has been to understand how to best identify, design, implement and evaluate technologies for social change.

Working with me, people have chosen better technology tools, saved money, taken better risks, and improved their impact, by understanding how to design for sustainable, inclusive and pragmatic technology.

I work with clients to solve complex problems using methodologies drawn from monitoring and evaluation, agile project management, and design thinking.

• If your social change organization doesn't have an in-house technology design team, I can help you design, choose and use tech in your projects.
• If you want to improve the way your organization overall integrates technology into projects, I can work with you on a tailored plan to tackle programmatic and organizational challenges in practical and sustainable ways, to amplify your impact.
• If you want to understand how technology is contributing to your social change outcomes, and reflect on your work, I can draw on years of experience in technology, entrepreneurship, monitoring and evaluation to give you a rounded evaluation.

I also:

Support strategy and leadership

With experience on several governing boards, and seven years as a leader in the tech for social change field, I can help teams, networks and organizations to work together to co-create strategies. Through a combination of facilitated workshop activities, consultative research and collaborative writing, I'll support your stakeholders to work as a team to create a document that everyone feels ownership of.

Develop guidance and tools

An author of SIMLab's Monitoring and Evaluation and Context Analysis Frameworks, contributor to the World Disasters Report, and an editor of the IFRC's Guidelines for Cash Transfer Programming, I am experienced in crafting practical guidelines that practitioners can pick up and use.

Talk, write and research

An experienced speaker and writer, I advocate for inclusive technology, evidence-based decision-making, effective philanthropy in social change tech, and ethics and responsible data. You can read many of my blog posts on my Medium profile. Selected bibliography and recordings appear below:

• Consultation report on responsible data practice in civil society [with Kelly Church]
• Frameworks on monitoring and evaluation [with Linda Raftree] and context analysis [with Kelly Church and Margaret Scott] for technology in social change
• Evaluation of the Sigmah project
• The Guardian: Making tech work for development [video]
• Get the message: NTEN Ignite talk [video]
• Terms of reference podcast [video, podcast available on iTunes]
• Whispering when everyone is listening: Low-Tech Communications Technology Implementations in High-Risk Contexts [with Keith Porcaro]
• SMS-based accountability to beneficiaries mechanisms in humanitarian aid and development