I help people to fix technology problems
and use technology to fix people problems
Technology-enabled social change work can be a great investment - or it can fail to demonstrate impact or move beyond initial proof of concept stage.
Working with me, people have chosen better technology tools, saved money, taken better risks, and improved their impact, by understanding how to design for sustainable, inclusive and pragmatic technology.
I work with clients to solve complex problems using evidence-based design, collaborative writing and co-creation processes, and consultative research.
With experience on several governing boards, and seven years as a leader in the tech for social change field, I can help teams, networks and organizations to work together to co-create strategies. Through a combination of facilitated workshop activities, consultative research and collaborative writing, I'll support your stakeholders to work as a team to create a document that everyone feels ownership of.
An experienced speaker and writer, I advocate for inclusive technology, evidence-based decision-making, effective philanthropy in social change tech, and ethics and responsible data. You can read many of my blog posts on SIMLab.org and on my Medium profile. Selected bibliography and recordings appear below:
With over a decade of non-profit experience, seven years at the forefront of social change technology practice, knowledge of humanitarian aid, international development, human rights and humanitarian law, and a track record leading software development at a successful, global non-profit platform, I specialize in inclusive technology and practitioner-friendly thinking that puts communities at the heart of social change work.
An experienced non-profit leader and consultant, I started my career at the British Red Cross, working on international humanitarian policy, accountability, partnerships and best practice. In 2010, I joined the team at FrontlineSMS, where I helped turn an open-source platform into a non-profit business, and took the software from 25,000 downloads to 250,000, and from desktop to cloud in just two years.
Since 2014, as CEO at SIMLab, I've made inclusiveness part of the conversation in tech for social change; implemented and advised projects all over the world; developed and piloted frameworks for evidence-based design and effective evaluation of technology in social change work; researched responsible data practice and advocated for principled digital work in our field. I've built a happy, successful team, including distributed staff members, and a supportive and fun culture that values teamwork and commitment, protects work/life balance, and allows everyone to bring their whole selves to their work. I've served on boards and committees, providing leadership and technical expertise to grantmakers, networks and non-profits. And I've written widely about innovation, technology, leadership, and design.
In 2018, SIMLab is closing, and I'll be looking for my next challenge.
LL.M International Development Law and Human Rights, Distinction
Warwick University, UK
LL.B Law with French and German, First Class
University of the West of England, Bristol, UK