I help people to fix technology problems
and use technology to fix people problems
Technology-enabled social change work can help engage communities and solve problems - or can fail to deliver impact or return on investment, or worse, cause harm to the people we’re trying to help. My work in the last ten years has been to understand how to best identify, design, implement and evaluate technologies for social change.
Working with me, people have chosen better technology tools, saved money, taken better risks, and improved their impact, by understanding how to design for sustainable, inclusive and pragmatic technology.
I work with clients to solve complex problems using methodologies drawn from monitoring and evaluation, agile project management, and design thinking.
With experience on several governing boards, and seven years as a leader in the tech for social change field, I can help teams, networks and organizations to work together to co-create strategies. Through a combination of facilitated workshop activities, consultative research and collaborative writing, I'll support your stakeholders to work as a team to create a document that everyone feels ownership of.
An experienced speaker and writer, I advocate for inclusive technology, evidence-based decision-making, effective philanthropy in social change tech, and ethics and responsible data. You can read many of my blog posts on SIMLab.org and on my Medium profile. Selected bibliography and recordings appear below:
With over a decade of non-profit experience, seven years at the forefront of social change technology practice, knowledge of humanitarian aid, international development, human rights and humanitarian law, and a track record leading software development at a successful, global non-profit platform, I specialize in inclusive technology and practitioner-friendly approach that puts communities at the heart of social change work. I bring together methodologies from M&E, agile, and design thinking to solve problems and co-create solutions.
In my work at SIMLab, I helped clients and partners to choose better technology tools, save money, take better risks, and improve their impact. I moved the field forward with substantive research and practical contributions around data ethics, monitoring and evaluation, context analysis, and inclusive and accessible technology, and invested in advocacy to get the word out. And I built a close-knit and high-performing, distributed team.
I started my career at the British Red Cross, working on humanitarian policy, accountability, and learning. In 2010, I joined FrontlineSMS, where I helped turn an open-source platform into a non-profit business, and took the software from 25,000 downloads to 250,000, and from desktop to cloud in just two years. I have served on the Boards of ELRHA and the CDAC Network and the funding committee of the Humanitarian Innovation Fund, and was a founding member of the H2H Network.
I've travelled widely in the course of my work, and lived in the United Kingdom, Germany, and Kenya. I now live in Washington, DC, with my husband and daughter and our crazy yellow lab. I love to grow things, read things, and host chaotic but delicious feasts.
In 2018, SIMLab is closing, and I'll be looking for my next challenge.
LL.M International Development Law and Human Rights, Distinction
Warwick University, UK
LL.B Law with French and German, First Class
University of the West of England, Bristol, UK